Privacy Policy

Whether you’re ready to schedule a carpet cleaning, have a question about our services, or need a free quote – we’d love to hear from you!

Effective Date: Aug 1st 2025

At The Dirt Buster, we are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This policy outlines how we collect, use, and protect your information.

Information We Collect

We may collect the following types of information:
• Personal Information: Name, address, phone number, email address, and payment details.
• Service Information: Details related to the cleaning services you request.
• Website Data: Non-personal information such as browser type, IP address, and pages visited.

How We Use Your Information

We use your information to:
• Provide and manage our cleaning services.
• Communicate with you about appointments, services, and promotions.
• Improve our website and customer experience.
• Comply with legal and regulatory requirements.

Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data only when:
• Required by law.
• Necessary to process payments.
• With trusted service providers who assist in operating our business (bound by confidentiality agreements).

Data Security

We take reasonable measures to protect your personal information against loss, theft, unauthorized access, and misuse.

Cookies

Our website may use cookies to enhance user experience. You can disable cookies in your browser settings, but some features may not work as intended.

Your Rights

You have the right to:
• Access the personal data we hold about you.
• Request corrections or updates.
• Withdraw your consent to our use of your information (subject to legal obligations).

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

The Dirt Buster
Campbell River, BC
Phone: +1 (250) 287-7367
Email: bobfrancis@telus.net